INFORMATION FOR TENANTS
FINDING A PROPERTY
Our personnel are specially trained and equipped to assist Tenants to find properties to rent that will meet their needs. We maintain a database of properties available to rent and of prospective Tenants and their requirements. As properties become available, our first action is to contact waiting Tenants on the database, who’s requirements match the property. Typically, properties to rent become available about two months before occupancy date, so where possible it is advisable to start looking early.
Having identified a potentially suitable property, we will arrange a viewing. This will be at a time to suit you, and could be at evenings or week-ends, subject of course to the Landlords permission. All viewings will be accompanied by a member of staff, who will be able to provide immediate advice and answer any questions you may have.
OFFER / APPLICATION
Having decided on a property, you will need to complete a written application form. At this time any details or requirements can be provisionally agreed, such as occupancy date, duration of the letting, etc. On application, a Reservation Deposit will be required. Assuming the rental proceeds, this will be deducted from the Fees due before occupation as outlined in this document. If we or the Landlord decline your application it will be refunded. It will however not be refunded if you decide not to proceed for any reason, or if the tenancy fails to proceed due to incomplete or inaccurate information provided in the tenancy application, or if you fail the referencing procedure. Any fees incurred will also be deducted. You will be required to have completed and returned the reference application form to us within 5 working days of placing your deposit. Failure to do so may result in the property being re marketed and you losing your deposit.
We will take references on behalf of the Landlord. Normally these will include your employer, any former landlord and a character reference. In addition a credit check will be undertaken. Where a Tenant is unable to meet the required income or credit checks, the Tenant may have a Guarantor (UK Resident) agree to underwrite any rent liabilities. Alternative the rent for the term may be paid in advance.
We will also require some identification as proof of whom you are and where you live. This can be in the form of your passport/or photo drivers license and also a recent utility bill or bank statement.
Rents are normally quoted on a calendar month basis. In addition, the Tenant is usually responsible for Council Tax, Water Rates, Gas, Electricity and Telephone costs. Rents are payable by standing order (unless alternative arrangements are agreed in advance) to our Company bank account monthly in advance, with the first month's rent due before taking occupation of the premises. Whilst we endeavour to set up a standing order from your account it is the responsibility of the tenant to ensure that the standing order is set up and that the rent reaches the landlord or agent on time.
All tenancies are for a minimum term of 12 months, unless break clause has been agreed with the landlord
If you are interested in one of our properties you will be expected to pay an administration deposit of one weeks rent. Should the tenancy go ahead that money will be puts towards the initial payment. Should you subsequently pull out, not move in on the agreed date, or should your credit references fail, our fees will be deducted.
ADMINISTRATION / AGENCY FEES
A fee is due to this company prior to the start of the tenancy to cover the Tenant's share of administration costs, including preparation of the tenancy agreement and any legal notices, referencing and credits checks, and check-in and check-out. Our standard fee is £180 inclusive of VAT per person for referencing and preparation of the Tenancy Agreement as well as registering the Tenant(s) for Utility Bills and Council Tax. If you require a guarantor, they will also need to be referenced and this will be an additional £60 per person
The tenant will be responsible for the check-out fee which for furnished properties are; £110.40 for a studio, £122.40 for one, £134.40 for a two bed, £164.40 for three bed, £170.40 for four or more bedroom property, these are inclusive of Vat. For unfurnished properties are; £95.40 for a studio, £104.40 for one, £115.20 for a two bed, £125.40 for three bed, £135.60 for four or more bedroom property, these are inclusive of Vat.